Privacy Policy
Effective Date: Oct 22, 2025
YOUR PRIVACY MATTERS
Better Angels United Inc. (Better Angels) values our site visitors, donors, volunteers, and supporting partners. In respect, Better Angels maintains the highest level of confidentiality concerning the contact and donation information of those who engage with us. All financial transactions conducted through our website, https://www.betterangels.la/, are covered by this policy and utilize secure third-party portals. Access to any collected personal data is limited to authorized Better Angels personnel and protected through secure channels.
Purpose
This Privacy Policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.
1. What Information Do We Collect and How Is Data Collected?
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via forms, emails, or phone calls, and information collected automatically via tracking technologies.
Identifiers & Contact Info
Name, email, physical address, phone number.
Collected directly from you via sign-up forms, contact forms, and donation forms.
Preferences & History
Contact preferences, work preferences, interests, donation history.
Collected directly from you via forms, surveys, and communications in conjunction with donations, volunteering, or partnering.
Internet Activity/Usage
IP addresses, browser type, operating system, page views, time on site, referring URLs.
Collected automatically through cookies and analytics tools(e.g., Google Analytics).
Commercial Information
Records of donations/transactions.
Collected indirectly through third-party donation processors. Note: We do not directly collect or store your payment card details.
We will not sell or rent your Personal Information to anyone. We will use your information to respond to you regarding the reason you contacted us (e.g., volunteer interest, partnership, general interest, or donation).
2. When Do We Collect Information?
We collect information from you when you:
- Make a donation.
- Subscribe to a newsletter or email list.
- Purposely enter information through a contact form or interest form (e.g., for volunteering or partnership).
- Interact with our site, which triggers the use of cookies and analytics.
3. How Do We Use Your Information?
We acquire, hold, use, and process Personal Information about individuals for a variety of purposes, including:
To Provide Services and Information:
- To fulfill requests for information about our mission, events, and services.
- To contact you to answer requests for support.
- To process and acknowledge donations, and issue necessary receipts.
Administrative & Operational Purposes:
- To measure interest in Better Angels' mission work.
- To develop and improve our content and outreach strategies.
- To prevent potentially prohibited or illegal activities and enforce our Terms of Service.
- To maintain records required by law (e.g., tax compliance).
Marketing and Communications:
- To provide you with materials about our mission, new initiatives, events, and volunteer opportunities.
- To tailor communications that may be of interest to you.
- Direct Mail and Email: Individuals who provide us with Personal Information may receive periodic emails or mailings with information about Better Angels or upcoming special offers/events. We offer the option to decline these communications at no cost by following the unsubscribe instructions (see Section 6).
Research and Development:
- To perform research via surveys to better understand the needs of our stakeholders and improve the quality of our services.
- To create anonymous and aggregated information (which is not PII) for internal analysis, demographic profiling, and research purposes, which may be shared with third parties.
4. How and With Whom Do We Share Your Information?
We disclose information only to the extent necessary to fulfill our mission and operations:
Email Marketing Service Providers (e.g., Mailchimp)
To send out newsletters, updates, and other communications to you.
Analytics Service Providers (e.g., Google Analytics)
To track and analyze website usage, performance, and visitor behavior for site improvement.
Donation Processors
To securely process financial transactions. Your payment data is governed by the processor's own privacy policy.
Partners and Collaborators
To enable Better Angels to better communicate, activate, and engage donors, partners, and volunteers in shared initiatives.
Legal Authorities
If required by law, such as in response to a subpoena, court order, or to establish or defend our legal rights.
Third-Party Disclosure: We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties for monetary compensation. We only share it with third parties who act as our service providers or partners to further our non-profit mission.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.
5. Cookies, Analytics, and Tracking Technologies
We, and the third parties that provide analytics and functionality on our website, use Cookies and Pixel Tags/Web Beacons (collectively, "Technologies") to automatically collect information.
- Cookies: Small text files placed in your web browser to store preferences, provide analytics, and enable certain website functions.
- Analytics Cookies (e.g., Google Analytics): Used to gather information about how users engage with our services to improve the website. You can opt out of Google’s collection and processing of data by going to http://tools.google.com/dlpage/gaoptout.
- Functionality Related: Technologies that help us offer you enhanced functionality, such as remembering your preferences.
Your Choices Regarding Cookies: Most browsers allow you to block and delete cookies. If you choose to delete or refuse cookies, however, you may not be able to use all of the features we offer, and some parts of our site may not display properly.
6. Your Rights and Control Over Your Information
You may opt out of any future contacts from us at any time upon reception of an email or SMS message by clicking the unsubscribe link.
You may also do the following at any time by contacting us via the email address or phone number given in the Contacting Us section:
- See what data we have about you, if any.
- Change/Correct any data we have about you.
- Have us Delete any data we have about you (the Right to Deletion), subject to necessary legal and record-keeping exceptions.
- Express any concern you have about our use of your data.
7. Data Security and Protections
We are committed to maintaining the safety of your Personal Information.
- Our website is scanned regularly for security holes and known vulnerabilities.
- We use regular Malware Scanning.
- Your personal information is contained behind secured networks and is only accessible by a limited number of persons with special access rights.
- All sensitive information supplied to our third-party payment gateways is encrypted via Secure Socket Layer (SSL) technology.
- All financial transactions are processed through a gateway provider and are not stored or processed on our servers.
Do Not Track Signals
We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.
Children’s Online Privacy Protection Act (COPPA)
We do not specifically market to or knowingly collect personal information from children under the age of 16. Our website is not directed to individuals under 16 years old.
8. CalOPPA Compliance (California Online Privacy Protection Act)
Because we collect Personally Identifiable Information from California consumers, we agree to the following in accordance with CalOPPA:
- Users can visit our site anonymously.
- A link to this Privacy Policy will be added to our home page or, at minimum, on the first significant page after entering the website.
- Our Privacy Policy link includes the word ‘Privacy’ and can easily be found.
- You will be notified of any Privacy Policy changes on our Privacy Policy Page.
- You can change your personal information by contacting us directly (see Section 6).
Nothing on this Website constitutes, or is meant to constitute, advice of any kind (legal, financial, or otherwise).
Fair Information Practices
In the event of a data breach, we will take the following responsive actions in line with Fair Information Practices:
- We will notify you via email within 1 business day of discovery.
- We agree to the Individual Redress Principle, which means individuals have the right to legally pursue enforceable rights against us if we fail to adhere to the law.
CAN-SPAM Act
We collect your email address primarily to process donations, send transaction-related information, and communicate about our mission and events. To be in accordance with CAN-SPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Include the physical address of our headquarters.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, follow the instructions at the bottom of each email, and we will promptly remove you from all correspondence.
9. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party content or links to other websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. We encourage our users to read the privacy policies of every site they visit. Visiting these other websites is at your own risk.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy.
14. Contacting Us
If there are any questions regarding this Privacy Policy or your data, please contact us using the information below:
BETTER ANGELS UNITED INC. EIN: 88-3549639
Address: 10573 W PICO BLVD SUITE 228, LOS ANGELES, CA 90064
